Getac Device Monitoring System (GDMS)

GDMS helps you understand which devices are optimally working and which are not, reducing the risk of device downtime

Categories: ,
More Product Information

Product Info

BECAUSE YOU ALWAYS NEED TO PROTECT YOUR INVESTMENT IN TECHNOLOGY

GDMS is a software solution that tracks and monitors deployed devices, spotting potential issues
before they impact on field-based personnel. GDMS helps you to maintain operational efficiency
through the monitoring of:

  • Battery performance
  • Storage
  • BSoD events
  • Forced shutdown issues
  • Device utilization
  • Firmware levels
  • Device location
  • App installation status
  • Cellular data

Optimising uptime & reliability are essential

IT managers need to keep their eye on the ball. With the integration of mobile devices into the general IT infrastructure, even the slightest
interruption can impact on:

  • Business Disruption
  • Lost Revenue
  • Reduced Productivity
  • Recovery
  • Rectification

Yet downtime is avoidable

Avoiding downtime can be as simple as ensuring users start their shift with a fully charged battery. Yet IT professionals admit to missing opportunities that could have prevented downtime and kept devices operational, citing the top two causes as:

  • Failing to notice when HDD/SSD storage is running low, or BSoD events are increasing.
  • Failing to notice that critical hardware (or software) performance is trending steadily downward.

This is where device monitoring would help to mitigate operational downtime.